Events Archives - Cambridge Tile Doctor

Working Through COVID-19

Due to the impact of the Covid-19 Coronavirus it’s become necessary to change our working practices in-line with government guidelines and to take action to minimise health risks to you and our team. At present, none of our team are showing any symptoms of the virus so we are continuing home visits for quotes and to complete scheduled works should it be safe to do so.

All Tile Doctors are aware to look out for the known symptoms of High Temperature and New Continuous Cough. We are aware of the need to self-isolate should it be necessary and should this be the case we will contact you to postpone. We also ask you monitor your own health and contact us should it be necessary for you to postpone for the same reason. Should you be in a high-risk group we recommend contacting us to re-arrange a visit to later in the year.

Naturally the situation could change very quickly and therefore we will no longer ask for any official notice should you wish to postpone or cancel a booking, however we would appreciate a phone call.

Our Tile Doctors are aware of the guidelines and will carry out a risk assessment at every premises they visit. They also understand the importance of observing the following whilst on site:

Avoiding Physical Contact
The importance of Social Distancing
Wearing single use Gloves and Overshoes
Regular hand washing and use of liquid sanitiser
Cleaning Equipment with Detergent after use

We are monitoring Government guidance and will ensure we continually adjust our working practices as required and endeavour to keep you informed. These are challenging times that are impossible to predict, the key is to stay safe and accepting of late changes should they occur.

Regards

Tom Conlon
Cambridge Tile Doctor
#TileDoctorUK #weareinthistogether #pulltogether #staystrong

For more information about Covid-19 virus we recommend the following sources:
https://www.nhs.uk/conditions/coronavirus-covid-19/
https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance
https://www.gov.uk/government/publications/covid-19-track-coronavirus-cases

Working Through COVID-19 Read More »

2016 Tile Doctor of the Year Winner

Thanks to all my customers who sent in feedback about my service in 2016, your feedback is used to determine the winner of the Tile Doctor of the Year Competition and I’m happy to report that because of your collective effort I won the competition for 2016 and at this years Tile Doctor conference in Leicesters I was awarded the Trophy.

Mick Conlon 2016 Tile Doctor of The Year Award Winner presented by Tile Doctor Directors Jeremy Taylor (Left) and Russell Taylor (Right)

There are around 50 Tile Doctors dotted around the UK so the competition for first place is not easy and having a lot of feedback really helps. In fact I’ve been close to winning it for a few years in a row now so I really do know how difficult it is to achieve.

Congratulations to Rupert McLeod (West Surrey Tile Doctor) and Russell and Heidi Taylor (Lancashire Tile Doctor) who were 2nd and 3rd place runners up and really kept me on my toes. Other awards given out at the conference included best new Tile Doctor and Best On-Line reputation.

I’m looking to repeat this success at the 2017 awards so looking forward to working with Tom to do the best for all our customers and collecting some really good feedback from you.